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A Management Model to Increase Sales in a Small Hairdressing Business Based on 5S and BPMN

  • Universidad Peruana de Ciencias Aplicadas

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

The project titled "A Management Model to Increase Sales in a Small Hairdressing Business Based on 5S and BPMN"proposes a systematic approach to improving the business operations of a small hairdressing company. The project employs the 5S methodology, a Japanese approach to quality management based on five principles: Seiri (sort), Seiton (set in order), Seiso (shine), Seiketsu (standardize), and Shitsuke (sustain). This approach is used to improve workplace organization, operational efficiency, and thus, productivity. Additionally, the project uses Business Process Model and Notation (BPMN), a business process modeling technique that allows for the graphical and standardized visualization of business processes. BPMN is used to identify and optimize key processes that affect the company's sales and profitability.

Original languageEnglish
Title of host publication2024 10th International Conference on Innovation and Trends in Engineering, CONIITI 2024 - Proceedings
PublisherInstitute of Electrical and Electronics Engineers Inc.
Edition2024
ISBN (Electronic)9798331531720
DOIs
StatePublished - 2024
Event10th International Conference on Innovation and Trends in Engineering, CONIITI 2024 - Bogota, Colombia
Duration: 2 Oct 2024 → 4 Oct 2024

Conference

Conference10th International Conference on Innovation and Trends in Engineering, CONIITI 2024
Country/TerritoryColombia
CityBogota
Period2/10/24 → 4/10/24

Keywords

  • 5S
  • BPMN
  • Design
  • Economic Impact
  • Sales

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