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Breaking the Stream: The Impact of Intrusive Ads on Twitch Viewer Experience and Channel Loyalty Among Peruvian Youth

  • Universidad Peruana de Ciencias Aplicadas
  • University of Cádiz

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

1 Scopus citations

Abstract

This study examines the perception of Peruvian viewers, between 18 and 25 years old, about intrusive advertising in live broadcasts of the popular streaming site, Twitch. Using a qualitative approach, we analyzed reactions and opinions to embedded advertising segments, commonly referred to in the platform’s jargon as “rolls”. This term refers to ads that interrupt regular broadcasts, and it is crucial to understand their impact on the viewer’s experience. The results indicate a clear trend of dislike towards the intrusiveness of these ads, which manifests itself in a decrease in satisfaction during the viewing of the broadcasts. It is discussed how this adverse perception could negatively influence viewer loyalty towards certain streamers’ channels, suggesting a significant challenge for marketers and content creators in balancing monetization and audience retention. The findings highlight the need for more subtle and better integrated advertising strategies that do not compromise the quality of the user experience.

Original languageEnglish
Title of host publicationCommunication and Applied Technologies - Proceedings of ICOMTA 2024
EditorsDaniel Barredo Ibáñez, Eliana Gallardo-Echenique, Hotniar Siringoringo, Nieves Lagares Diez
PublisherSpringer Science and Business Media Deutschland GmbH
Pages209-220
Number of pages12
ISBN (Print)9789819604258
DOIs
StatePublished - 2025
EventInternational Conference on Communication and Applied Technologies, ICOMTA 2024 - Lima, Peru
Duration: 4 Sep 20246 Sep 2024

Publication series

NameSmart Innovation, Systems and Technologies
Volume427 SIST
ISSN (Print)2190-3018
ISSN (Electronic)2190-3026

Conference

ConferenceInternational Conference on Communication and Applied Technologies, ICOMTA 2024
Country/TerritoryPeru
CityLima
Period4/09/246/09/24

Keywords

  • Advertising
  • Engagement
  • Perceptions

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