Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities

Axel Zevallos-Aquije; Rosa Salas-Castro; Edgardo Carvallo-Munar; Luis Cardenas-Rengifo

doi:10.1007/978-3-030-75680-2_42

Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities

Axel Zevallos-Aquije
, Rosa Salas-Castro
, Edgardo Carvallo-Munar
, Luis Cardenas-Rengifo

Faculty of Engineering

Universidad Peruana de Ciencias Aplicadas

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Economic penalties have been imposed when there are long waiting times in low-income health centers in Peru; this problem is a crucial cause of the deficient global assessment on the national health level. Within this context, a model is presented that combines diagnostic and solution tools based on applying the Lean Healthcare philosophy within the parameters of Good Storage Practices, demand forecasting, system simulation, and Gemba Kaizen formats. Among the results obtained, the average daily waiting times were reduced by 63.89% simultaneously, process times were decreased by 12.62%, and reject patients by 2%.

Original language	English
Title of host publication	Proceedings of the 6th Brazilian Technology Symposium, BTSym 2020 - Emerging Trends and Challenges in Technology
Editors	Yuzo Iano, Osamu Saotome, Guillermo Kemper, Ana Claudia Mendes de Seixas, Gabriel Gomes de Oliveira
Publisher	Springer Science and Business Media Deutschland GmbH
Pages	378-384
Number of pages	7
ISBN (Print)	9783030756796
DOIs	https://doi.org/10.1007/978-3-030-75680-2_42
State	Published - 2021
Event	6th Brazilian Technology Symposium, BTSym 2020 - Virtual, Online Duration: 26 Oct 2020 → 28 Oct 2020

Publication series

Name	Smart Innovation, Systems and Technologies
Volume	233
ISSN (Print)	2190-3018
ISSN (Electronic)	2190-3026

Conference

Conference	6th Brazilian Technology Symposium, BTSym 2020
City	Virtual, Online
Period	26/10/20 → 28/10/20

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Demand forecast
Gemba Kaizen
Good storage practices
Lean healthcare
System simulation
Waiting times

Access to Document

10.1007/978-3-030-75680-2_42

Cite this

Zevallos-Aquije, A., Salas-Castro, R., Carvallo-Munar, E., & Cardenas-Rengifo, L. (2021). Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities. In Y. Iano, O. Saotome, G. Kemper, A. C. Mendes de Seixas, & G. Gomes de Oliveira (Eds.), Proceedings of the 6th Brazilian Technology Symposium, BTSym 2020 - Emerging Trends and Challenges in Technology (pp. 378-384). (Smart Innovation, Systems and Technologies; Vol. 233). Springer Science and Business Media Deutschland GmbH. https://doi.org/10.1007/978-3-030-75680-2_42

Zevallos-Aquije, Axel ; Salas-Castro, Rosa ; Carvallo-Munar, Edgardo et al. / Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities. Proceedings of the 6th Brazilian Technology Symposium, BTSym 2020 - Emerging Trends and Challenges in Technology. editor / Yuzo Iano ; Osamu Saotome ; Guillermo Kemper ; Ana Claudia Mendes de Seixas ; Gabriel Gomes de Oliveira. Springer Science and Business Media Deutschland GmbH, 2021. pp. 378-384 (Smart Innovation, Systems and Technologies).

@inproceedings{51b9700cb4de4a90b9aed14457493877,

title = "Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities",

abstract = "Economic penalties have been imposed when there are long waiting times in low-income health centers in Peru; this problem is a crucial cause of the deficient global assessment on the national health level. Within this context, a model is presented that combines diagnostic and solution tools based on applying the Lean Healthcare philosophy within the parameters of Good Storage Practices, demand forecasting, system simulation, and Gemba Kaizen formats. Among the results obtained, the average daily waiting times were reduced by 63.89\% simultaneously, process times were decreased by 12.62\%, and reject patients by 2\%.",

keywords = "Demand forecast, Gemba Kaizen, Good storage practices, Lean healthcare, System simulation, Waiting times",

author = "Axel Zevallos-Aquije and Rosa Salas-Castro and Edgardo Carvallo-Munar and Luis Cardenas-Rengifo",

note = "Publisher Copyright: {\textcopyright} 2021, The Author(s), under exclusive license to Springer Nature Switzerland AG.; 6th Brazilian Technology Symposium, BTSym 2020 ; Conference date: 26-10-2020 Through 28-10-2020",

year = "2021",

doi = "10.1007/978-3-030-75680-2\_42",

language = "Ingl{\'e}s",

isbn = "9783030756796",

series = "Smart Innovation, Systems and Technologies",

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editor = "Yuzo Iano and Osamu Saotome and Guillermo Kemper and \{Mendes de Seixas\}, \{Ana Claudia\} and \{Gomes de Oliveira\}, Gabriel",

booktitle = "Proceedings of the 6th Brazilian Technology Symposium, BTSym 2020 - Emerging Trends and Challenges in Technology",

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Zevallos-Aquije, A, Salas-Castro, R, Carvallo-Munar, E & Cardenas-Rengifo, L 2021, Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities. in Y Iano, O Saotome, G Kemper, AC Mendes de Seixas & G Gomes de Oliveira (eds), Proceedings of the 6th Brazilian Technology Symposium, BTSym 2020 - Emerging Trends and Challenges in Technology. Smart Innovation, Systems and Technologies, vol. 233, Springer Science and Business Media Deutschland GmbH, pp. 378-384, 6th Brazilian Technology Symposium, BTSym 2020, Virtual, Online, 26/10/20. https://doi.org/10.1007/978-3-030-75680-2_42

Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities. / Zevallos-Aquije, Axel; Salas-Castro, Rosa; Carvallo-Munar, Edgardo et al.
Proceedings of the 6th Brazilian Technology Symposium, BTSym 2020 - Emerging Trends and Challenges in Technology. ed. / Yuzo Iano; Osamu Saotome; Guillermo Kemper; Ana Claudia Mendes de Seixas; Gabriel Gomes de Oliveira. Springer Science and Business Media Deutschland GmbH, 2021. p. 378-384 (Smart Innovation, Systems and Technologies; Vol. 233).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities

AU - Zevallos-Aquije, Axel

AU - Salas-Castro, Rosa

AU - Carvallo-Munar, Edgardo

AU - Cardenas-Rengifo, Luis

PY - 2021

Y1 - 2021

N2 - Economic penalties have been imposed when there are long waiting times in low-income health centers in Peru; this problem is a crucial cause of the deficient global assessment on the national health level. Within this context, a model is presented that combines diagnostic and solution tools based on applying the Lean Healthcare philosophy within the parameters of Good Storage Practices, demand forecasting, system simulation, and Gemba Kaizen formats. Among the results obtained, the average daily waiting times were reduced by 63.89% simultaneously, process times were decreased by 12.62%, and reject patients by 2%.

AB - Economic penalties have been imposed when there are long waiting times in low-income health centers in Peru; this problem is a crucial cause of the deficient global assessment on the national health level. Within this context, a model is presented that combines diagnostic and solution tools based on applying the Lean Healthcare philosophy within the parameters of Good Storage Practices, demand forecasting, system simulation, and Gemba Kaizen formats. Among the results obtained, the average daily waiting times were reduced by 63.89% simultaneously, process times were decreased by 12.62%, and reject patients by 2%.

KW - Demand forecast

KW - Gemba Kaizen

KW - Good storage practices

KW - Lean healthcare

KW - System simulation

KW - Waiting times

UR - https://www.scopus.com/pages/publications/85111353011

U2 - 10.1007/978-3-030-75680-2_42

DO - 10.1007/978-3-030-75680-2_42

M3 - Contribución a la conferencia

AN - SCOPUS:85111353011

SN - 9783030756796

T3 - Smart Innovation, Systems and Technologies

SP - 378

EP - 384

BT - Proceedings of the 6th Brazilian Technology Symposium, BTSym 2020 - Emerging Trends and Challenges in Technology

A2 - Iano, Yuzo

A2 - Saotome, Osamu

A2 - Kemper, Guillermo

A2 - Mendes de Seixas, Ana Claudia

A2 - Gomes de Oliveira, Gabriel

PB - Springer Science and Business Media Deutschland GmbH

T2 - 6th Brazilian Technology Symposium, BTSym 2020

Y2 - 26 October 2020 through 28 October 2020

ER -

Zevallos-Aquije A, Salas-Castro R, Carvallo-Munar E, Cardenas-Rengifo L. Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities. In Iano Y, Saotome O, Kemper G, Mendes de Seixas AC, Gomes de Oliveira G, editors, Proceedings of the 6th Brazilian Technology Symposium, BTSym 2020 - Emerging Trends and Challenges in Technology. Springer Science and Business Media Deutschland GmbH. 2021. p. 378-384. (Smart Innovation, Systems and Technologies). doi: 10.1007/978-3-030-75680-2_42

Combined Model Based on Lean Healthcare and BPA to Reduce Waiting Times in Public Health Entities

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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