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E-Government Adoption Model Extended with Public Value in Peru

  • Universidad Peruana de Ciencias Aplicadas

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

2 Scopus citations

Abstract

Currently, due to the existing potential regarding technology in the provision of services, the Peruvian government has developed solutions for its inhabitants. A survey conducted by the United Nations in 2016 endorses this fact, showing a high rate of technological development with respect to e-government. However, the same publication showed the low rate of citizen participation about it. These results show how, although there are many government technological services, these do not focus on the citizen or in their active participation, but mainly on technological development. In the present study, an adoption model is proposed, extending the Technology Acceptance Model (TAM) incorporating public value, specifically environmental sustainability, as an external variable. The validation of the proposal was made through a validated survey with experts in the environmental field and applied to citizens of the Peruvian capital. Our results show that environmental sustainability is a factor that positively affects the adoption of e-government in Peru and that should be considered by the authorities as an enhancer of citizen participation about it.

Original languageEnglish
Title of host publicationProceedings of 2019 8th International Conference on Industrial Technology and Management, ICITM 2019
PublisherInstitute of Electrical and Electronics Engineers Inc.
Pages338-342
Number of pages5
ISBN (Electronic)9781728132686
DOIs
StatePublished - 9 May 2019
Event8th International Conference on Industrial Technology and Management, ICITM 2019 - Cambridge, United Kingdom
Duration: 2 Mar 20194 Mar 2019

Publication series

NameProceedings of 2019 8th International Conference on Industrial Technology and Management, ICITM 2019

Conference

Conference8th International Conference on Industrial Technology and Management, ICITM 2019
Country/TerritoryUnited Kingdom
CityCambridge
Period2/03/194/03/19

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

Keywords

  • E-government adoption
  • Technology Acceptance Model (TAM)
  • environmental sustainability
  • public value

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