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Forecast demand in a pharmaceutical trading company using ABC classification, Holt Winters method and ERP for an efficient business model

  • Universidad Peruana de Ciencias Aplicadas

Research output: Chapter in Book/Report/Conference proceedingConference contributionpeer-review

Abstract

Pharmaceutical product trading companies generally face difficulties with inventory management due to inaccurate demand forecasts. This is the case with the company under study, which lacks an adequate demand forecasting method, as evidenced by its mean absolute percentage error (MAPE) of 25.65%, indicating the need to improve its demand forecasting method. Given this issue, a methodological design is proposed that integrates ABC classification, aimed at segmenting products according to their economic impact, the Holt Winters forecasting method for better accuracy of demand fluctuations based on seasonality and trend; and in combination with the ERP system for integration and automation, obtaining optimal forecasts and reducing operational time. The application of the proposed design resulted in a significant reduction of MAPE to 2.60% using the Holt Winters forecasting method and in combination with the ERP system to 1.495%. These results demonstrate the effectiveness of the application of the proposed design.

Original languageEnglish
Title of host publicationProceedings of the 22nd LACCEI International Multi-Conference for Engineering, Education and Technology
Subtitle of host publicationSustainable Engineering for a Diverse, Equitable, and Inclusive Future at the Service of Education, Research, and Industry for a Society 5.0., LACCEI 2024
PublisherLatin American and Caribbean Consortium of Engineering Institutions
ISBN (Electronic)9786289520781
DOIs
StatePublished - 2024
Event22nd LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2024 - Hybrid, San Jose, Costa Rica
Duration: 17 Jul 202419 Jul 2024

Publication series

NameProceedings of the LACCEI international Multi-conference for Engineering, Education and Technology
ISSN (Electronic)2414-6390

Conference

Conference22nd LACCEI International Multi-Conference for Engineering, Education and Technology, LACCEI 2024
Country/TerritoryCosta Rica
CityHybrid, San Jose
Period17/07/2419/07/24

Keywords

  • ABC Classification
  • Demand Forecasting
  • ERP System
  • Holt Winters

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