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How to Reach Green Word of Mouth through Green Trust, Green Perceived Value and Green Satisfaction

  • Universidad Peruana de Ciencias Aplicadas

Research output: Contribution to journalArticlepeer-review

12 Scopus citations

Abstract

The production and consumption of green food products have become hot topics in marketing. Companies are implementing marketing strategies such as green perceived value, green trust, and green satisfaction to guarantee green word of mouth. An online questionnaire distributed through social media was used to collect the data. The sample consists of 297 people. The 297 responses were coded and analysed with the Software Smart-PLS. The data described include the sample sociodemographic profile, the descriptive analysis of all items, the reliability and validity of the measures of the reflective model and the evaluation of the results of the structural model. Four hypotheses included in the PLS-SEM proposed were validated for a p-value of 0.001. The results confirmed the influence of green perceived value on green trust and green satisfaction. Moreover, the results highlight that green satisfaction and green trust influence green word of mouth.

Original languageEnglish
Article number25
JournalData
Volume8
Issue number2
DOIs
StatePublished - Feb 2023

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

  1. SDG 9 - Industry, Innovation, and Infrastructure
    SDG 9 Industry, Innovation, and Infrastructure

Keywords

  • green perceived value
  • green products
  • green satisfaction
  • green trust
  • green word of mouth

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