Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

Teresa Conislla-Murquia; Anait Saico-Sulla; Claudia León-Chavarri; Jose Maria Alvarez; Carlos Raymundo-Ibañez

doi:10.1145/3364335.3364381

Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

Teresa Conislla-Murquia
, Anait Saico-Sulla
, Claudia León-Chavarri
, Jose Maria Alvarez
, Carlos Raymundo-Ibañez

Faculty of Engineering

Universidad Peruana de Ciencias Aplicadas
Universidad Carlos III de Madrid

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

3 Scopus citations

Abstract

Nowadays, retailers in the trade industry are focused on meeting customers’ needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.

Original language	English
Title of host publication	2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019
Publisher	Association for Computing Machinery
Pages	13-17
Number of pages	5
ISBN (Electronic)	9781450376532
DOIs	https://doi.org/10.1145/3364335.3364381
State	Published - 27 Sep 2019
Event	5th International Conference on Industrial and Business Engineering, ICIBE 2019 - Hong Kong, Hong Kong Duration: 27 Sep 2019 → 29 Sep 2019

Publication series

Name	ACM International Conference Proceeding Series

Conference

Conference	5th International Conference on Industrial and Business Engineering, ICIBE 2019
Country/Territory	Hong Kong
City	Hong Kong
Period	27/09/19 → 29/09/19

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 3 Good Health and Well-being

Keywords

Lean Healthcare
Pharmaceutical MSBs
Purchase Policies
Stock Availability
Supply Management Models

Access to Document

10.1145/3364335.3364381

Cite this

Conislla-Murquia, T., Saico-Sulla, A., León-Chavarri, C., Alvarez, J. M., & Raymundo-Ibañez, C. (2019). Lean healthcare model for increasing the availability of products in pharmaceutical SMEs. In 2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019 (pp. 13-17). (ACM International Conference Proceeding Series). Association for Computing Machinery. https://doi.org/10.1145/3364335.3364381

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abstract = "Nowadays, retailers in the trade industry are focused on meeting customers{\textquoteright} needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82\% to 89.5\%.",

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Conislla-Murquia, T, Saico-Sulla, A, León-Chavarri, C, Alvarez, JM & Raymundo-Ibañez, C 2019, Lean healthcare model for increasing the availability of products in pharmaceutical SMEs. in 2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019. ACM International Conference Proceeding Series, Association for Computing Machinery, pp. 13-17, 5th International Conference on Industrial and Business Engineering, ICIBE 2019, Hong Kong, Hong Kong, 27/09/19. https://doi.org/10.1145/3364335.3364381

Lean healthcare model for increasing the availability of products in pharmaceutical SMEs. / Conislla-Murquia, Teresa; Saico-Sulla, Anait; León-Chavarri, Claudia et al.
2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019. Association for Computing Machinery, 2019. p. 13-17 (ACM International Conference Proceeding Series).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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T1 - Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

AU - Conislla-Murquia, Teresa

AU - Saico-Sulla, Anait

AU - León-Chavarri, Claudia

AU - Alvarez, Jose Maria

AU - Raymundo-Ibañez, Carlos

PY - 2019/9/27

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N2 - Nowadays, retailers in the trade industry are focused on meeting customers’ needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.

AB - Nowadays, retailers in the trade industry are focused on meeting customers’ needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.

KW - Lean Healthcare

KW - Pharmaceutical MSBs

KW - Purchase Policies

KW - Stock Availability

KW - Supply Management Models

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M3 - Contribución a la conferencia

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Conislla-Murquia T, Saico-Sulla A, León-Chavarri C, Alvarez JM, Raymundo-Ibañez C. Lean healthcare model for increasing the availability of products in pharmaceutical SMEs. In 2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019. Association for Computing Machinery. 2019. p. 13-17. (ACM International Conference Proceeding Series). doi: 10.1145/3364335.3364381

Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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