Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company

F. G. Alfaro; D. V. Jacinto; A. E. Flores; J. C. Alvarez; A. Trianni

doi:10.1109/IEEM55944.2022.9989617

Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company

F. G. Alfaro, D. V. Jacinto, A. E. Flores, J. C. Alvarez, A. Trianni

Faculty of Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

2 Scopus citations

Abstract

The importance of the metalworking sector in Peru is reflected in the high demand for machinery, equipment and structures in various economic sectors such as industry, construction, mining, transportation, among others. This makes it a generator of large productive links and employment. Today, the struggle to follow a quality standard that guarantees the production of these goods persists, as well as the effort to improve the customer's perception of the service offered. This study proposes an integrated model to increase the service level of a metalworking company through the use of Lean Service and Inventory Management tools. The results show a 10.13% increase in the service level, thanks to the implementation of engineering concepts such as 5s, Kaizen and Inventory Management.

Original language	English
Title of host publication	IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022
Publisher	IEEE Computer Society
Pages	1551-1555
Number of pages	5
ISBN (Electronic)	9781665486873
DOIs	https://doi.org/10.1109/IEEM55944.2022.9989617
State	Published - 2022
Event	2022 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022 - Kuala Lumpur, Malaysia Duration: 7 Dec 2022 → 10 Dec 2022

Publication series

Name	IEEE International Conference on Industrial Engineering and Engineering Management
Volume	2022-December
ISSN (Print)	2157-3611
ISSN (Electronic)	2157-362X

Conference

Conference	2022 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022
Country/Territory	Malaysia
City	Kuala Lumpur
Period	7/12/22 → 10/12/22

Keywords

5S
Inventory Management
Kaizen
Lean
Lean Service

Access to Document

10.1109/IEEM55944.2022.9989617

Cite this

Alfaro, F. G., Jacinto, D. V., Flores, A. E., Alvarez, J. C., & Trianni, A. (2022). Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company. In IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022 (pp. 1551-1555). (IEEE International Conference on Industrial Engineering and Engineering Management; Vol. 2022-December). IEEE Computer Society. https://doi.org/10.1109/IEEM55944.2022.9989617

Alfaro, F. G. ; Jacinto, D. V. ; Flores, A. E. et al. / Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company. IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022. IEEE Computer Society, 2022. pp. 1551-1555 (IEEE International Conference on Industrial Engineering and Engineering Management).

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title = "Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company",

abstract = "The importance of the metalworking sector in Peru is reflected in the high demand for machinery, equipment and structures in various economic sectors such as industry, construction, mining, transportation, among others. This makes it a generator of large productive links and employment. Today, the struggle to follow a quality standard that guarantees the production of these goods persists, as well as the effort to improve the customer's perception of the service offered. This study proposes an integrated model to increase the service level of a metalworking company through the use of Lean Service and Inventory Management tools. The results show a 10.13\% increase in the service level, thanks to the implementation of engineering concepts such as 5s, Kaizen and Inventory Management.",

keywords = "5S, Inventory Management, Kaizen, Lean, Lean Service",

author = "Alfaro, \{F. G.\} and Jacinto, \{D. V.\} and Flores, \{A. E.\} and Alvarez, \{J. C.\} and A. Trianni",

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Alfaro, FG, Jacinto, DV, Flores, AE, Alvarez, JC & Trianni, A 2022, Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company. in IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022. IEEE International Conference on Industrial Engineering and Engineering Management, vol. 2022-December, IEEE Computer Society, pp. 1551-1555, 2022 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022, Kuala Lumpur, Malaysia, 7/12/22. https://doi.org/10.1109/IEEM55944.2022.9989617

Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company. / Alfaro, F. G.; Jacinto, D. V.; Flores, A. E. et al.
IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022. IEEE Computer Society, 2022. p. 1551-1555 (IEEE International Conference on Industrial Engineering and Engineering Management; Vol. 2022-December).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company

AU - Alfaro, F. G.

AU - Jacinto, D. V.

AU - Flores, A. E.

AU - Alvarez, J. C.

AU - Trianni, A.

PY - 2022

Y1 - 2022

N2 - The importance of the metalworking sector in Peru is reflected in the high demand for machinery, equipment and structures in various economic sectors such as industry, construction, mining, transportation, among others. This makes it a generator of large productive links and employment. Today, the struggle to follow a quality standard that guarantees the production of these goods persists, as well as the effort to improve the customer's perception of the service offered. This study proposes an integrated model to increase the service level of a metalworking company through the use of Lean Service and Inventory Management tools. The results show a 10.13% increase in the service level, thanks to the implementation of engineering concepts such as 5s, Kaizen and Inventory Management.

AB - The importance of the metalworking sector in Peru is reflected in the high demand for machinery, equipment and structures in various economic sectors such as industry, construction, mining, transportation, among others. This makes it a generator of large productive links and employment. Today, the struggle to follow a quality standard that guarantees the production of these goods persists, as well as the effort to improve the customer's perception of the service offered. This study proposes an integrated model to increase the service level of a metalworking company through the use of Lean Service and Inventory Management tools. The results show a 10.13% increase in the service level, thanks to the implementation of engineering concepts such as 5s, Kaizen and Inventory Management.

KW - 5S

KW - Inventory Management

KW - Kaizen

KW - Lean

KW - Lean Service

UR - https://www.scopus.com/pages/publications/85146313877

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DO - 10.1109/IEEM55944.2022.9989617

M3 - Contribución a la conferencia

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EP - 1555

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Alfaro FG, Jacinto DV, Flores AE, Alvarez JC, Trianni A. Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company. In IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022. IEEE Computer Society. 2022. p. 1551-1555. (IEEE International Conference on Industrial Engineering and Engineering Management). doi: 10.1109/IEEM55944.2022.9989617

Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company

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Keywords

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