TY - GEN
T1 - Picking management model with a focus on change management to reduce the deterioration of finished products in mass consumption distribution centers
AU - Canales-Ramos, Lourdes
AU - Velasquez-Vargas, Arelis
AU - Chavez-Soriano, Pedro
AU - Raymundo-Ibañez, Carlos
AU - Perez, Moises
N1 - Publisher Copyright:
© Springer Nature Switzerland AG 2020.
PY - 2020
Y1 - 2020
N2 - The process of assembling an order or picking in distribution centers is manual in most cases. Past studies have shown the relationship between the performance of the operator and a work method designed, based on ergonomics rules. However, the management of changes when implementing a picking management model has not been evidenced until now. Therefore, this research study proposes a picking management model that aligns the elements of change management with those of a work-study and a validation method with five phases that will deal with the whole picking process. Validation presents a case study where the most relevant research result is the reduction of the damaged inventory from 4% to 1.5% and other evaluation indicators. Finally, conclusions of result analysis based on the validation of the model within a distribution center are presented.
AB - The process of assembling an order or picking in distribution centers is manual in most cases. Past studies have shown the relationship between the performance of the operator and a work method designed, based on ergonomics rules. However, the management of changes when implementing a picking management model has not been evidenced until now. Therefore, this research study proposes a picking management model that aligns the elements of change management with those of a work-study and a validation method with five phases that will deal with the whole picking process. Validation presents a case study where the most relevant research result is the reduction of the damaged inventory from 4% to 1.5% and other evaluation indicators. Finally, conclusions of result analysis based on the validation of the model within a distribution center are presented.
KW - Change management
KW - Ergonomics
KW - Inventory management
KW - Manual picking
KW - Order picking model
KW - Systems engineering
KW - Warehouse
UR - https://www.scopus.com/pages/publications/85081910440
U2 - 10.1007/978-3-030-39512-4_114
DO - 10.1007/978-3-030-39512-4_114
M3 - Contribución a la conferencia
AN - SCOPUS:85081910440
SN - 9783030395117
T3 - Advances in Intelligent Systems and Computing
SP - 746
EP - 752
BT - Intelligent Human Systems Integration - Proceedings of the 3rd International Conference on Intelligent Human Systems Integration IHSI 2020
A2 - Ahram, Tareq
A2 - Karwowski, Waldemar
A2 - Vergnano, Alberto
A2 - Leali, Francesco
A2 - Taiar, Redha
PB - Springer
T2 - 3rd International Conference on Intelligent Human Systems Integration, IHSI 2020
Y2 - 19 February 2020 through 21 February 2020
ER -