Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector

Keisy Camacho-Obregon; Angiely Hancco-Contreras; Ernesto Altamirano-Flores; Heyul Chavez

doi:10.1007/978-3-032-11791-5_44

Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector

Keisy Camacho-Obregon
, Angiely Hancco-Contreras
, Ernesto Altamirano-Flores
, Heyul Chavez

Universidad Peruana de Ciencias Aplicadas

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

In Peru, the commerce sector grew by 3.01% in 2023, reflecting strong competitiveness. The studied company, which sells electrical products, aims to boost its percentage of complete orders—currently at 74.70% and below the 93.40% benchmark in Colombia—while improving customer service. To achieve this, the article proposes an improvement model using 5S to reduce demand forecasting to lower the 26.97% forecast error, cycle counting to address a 21.28% inventory inaccuracy, and AHP to enhance supplier evaluation and exceed the current 95% compliance rate.

Original language	English
Title of host publication	Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025
Editors	Hideaki Tsukamoto
Publisher	Springer Science and Business Media B.V.
Pages	472-481
Number of pages	10
ISBN (Print)	9783032117908
DOIs	https://doi.org/10.1007/978-3-032-11791-5_44
State	Published - 2026
Event	8th International Conference on Mechanical Manufacturing and Industrial Engineering, MMIE 2025 - Tokyo, Japan Duration: 26 Aug 2025 → 29 Aug 2025

Publication series

Name	Mechanisms and Machine Science
Volume	196
ISSN (Print)	2211-0984
ISSN (Electronic)	2211-0992

Conference

Conference	8th International Conference on Mechanical Manufacturing and Industrial Engineering, MMIE 2025
Country/Territory	Japan
City	Tokyo
Period	26/08/25 → 29/08/25

Keywords

5S methodology
AHP
Complete orders
cycle counting
demand forecasting

Access to Document

10.1007/978-3-032-11791-5_44

Cite this

Camacho-Obregon, K., Hancco-Contreras, A., Altamirano-Flores, E., & Chavez, H. (2026). Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. In H. Tsukamoto (Ed.), Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025 (pp. 472-481). (Mechanisms and Machine Science; Vol. 196). Springer Science and Business Media B.V.. https://doi.org/10.1007/978-3-032-11791-5_44

Camacho-Obregon, Keisy ; Hancco-Contreras, Angiely ; Altamirano-Flores, Ernesto et al. / Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025. editor / Hideaki Tsukamoto. Springer Science and Business Media B.V., 2026. pp. 472-481 (Mechanisms and Machine Science).

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abstract = "In Peru, the commerce sector grew by 3.01\% in 2023, reflecting strong competitiveness. The studied company, which sells electrical products, aims to boost its percentage of complete orders—currently at 74.70\% and below the 93.40\% benchmark in Colombia—while improving customer service. To achieve this, the article proposes an improvement model using 5S to reduce demand forecasting to lower the 26.97\% forecast error, cycle counting to address a 21.28\% inventory inaccuracy, and AHP to enhance supplier evaluation and exceed the current 95\% compliance rate.",

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author = "Keisy Camacho-Obregon and Angiely Hancco-Contreras and Ernesto Altamirano-Flores and Heyul Chavez",

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Camacho-Obregon, K, Hancco-Contreras, A, Altamirano-Flores, E & Chavez, H 2026, Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. in H Tsukamoto (ed.), Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025. Mechanisms and Machine Science, vol. 196, Springer Science and Business Media B.V., pp. 472-481, 8th International Conference on Mechanical Manufacturing and Industrial Engineering, MMIE 2025, Tokyo, Japan, 26/08/25. https://doi.org/10.1007/978-3-032-11791-5_44

Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. / Camacho-Obregon, Keisy; Hancco-Contreras, Angiely; Altamirano-Flores, Ernesto et al.
Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025. ed. / Hideaki Tsukamoto. Springer Science and Business Media B.V., 2026. p. 472-481 (Mechanisms and Machine Science; Vol. 196).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Hancco-Contreras, Angiely

AU - Altamirano-Flores, Ernesto

AU - Chavez, Heyul

N1 - Publisher Copyright: © The Author(s), under exclusive license to Springer Nature Switzerland AG 2026.

PY - 2026

Y1 - 2026

N2 - In Peru, the commerce sector grew by 3.01% in 2023, reflecting strong competitiveness. The studied company, which sells electrical products, aims to boost its percentage of complete orders—currently at 74.70% and below the 93.40% benchmark in Colombia—while improving customer service. To achieve this, the article proposes an improvement model using 5S to reduce demand forecasting to lower the 26.97% forecast error, cycle counting to address a 21.28% inventory inaccuracy, and AHP to enhance supplier evaluation and exceed the current 95% compliance rate.

AB - In Peru, the commerce sector grew by 3.01% in 2023, reflecting strong competitiveness. The studied company, which sells electrical products, aims to boost its percentage of complete orders—currently at 74.70% and below the 93.40% benchmark in Colombia—while improving customer service. To achieve this, the article proposes an improvement model using 5S to reduce demand forecasting to lower the 26.97% forecast error, cycle counting to address a 21.28% inventory inaccuracy, and AHP to enhance supplier evaluation and exceed the current 95% compliance rate.

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BT - Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025

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Camacho-Obregon K, Hancco-Contreras A, Altamirano-Flores E , Chavez H. Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. In Tsukamoto H, editor, Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025. Springer Science and Business Media B.V. 2026. p. 472-481. (Mechanisms and Machine Science). doi: 10.1007/978-3-032-11791-5_44

Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector

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Keywords

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