Production Model Under Lean Manufacturing and Change Awareness Approaches to Reduce Order Delays at Small and Medium-Sized Enterprises from the Clothing Sector in Peru

This study proposes a production model that increases the manufacturing capacity in a small and medium-sized enterprise (SME) of garments with an aim to reduce the nonfulfillment of order deliveries. An assessment has been done and waiting times between production processes have been identified, along with defective products and inefficient work methods. This study proposes the design of a lean manufacturing model under the change management approach, whose methodology comprises five phases. In phase 0, awareness and training sessions are conducted (change management). Then, phase 1 reorganizes the work area (plant layout re-distribution and 5S) and phase 2 seeks better workload balances (line balance and Heijunka implementation). Later, phase 3 standardizes work methods (standardization). Finally, the proposed model will be validated to determine whether the selected operating tools are supported by the awareness that contributes to increasing production.