TY - GEN
T1 - Quality Management Model Based on Lean Six Sigma for Reducing Returns of Defective Clothing Articles in SMEs from the Clothing Industry
AU - Pacheco-Bonilla, Maday
AU - Cespedes-Blanco, Carlos
AU - Raymundo, Carlos
AU - Mamani-Macedo, Nestor
AU - Dominguez, Francisco
N1 - Publisher Copyright:
© 2020, The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerland AG.
PY - 2020
Y1 - 2020
N2 - Even though there is a high demand for clothing articles in the market, they do not meet quality standards. This can be appreciated after the clothes are washed and dried and the study revealed that over 20% of the items were returned each month. This occurs when the acquisition of raw materials is focused exclusively on the price. Thus, there are no requirements for compliance with any technical specifications that would enable the production process to be equipped with quality raw materials. Additionally, the absence of control over the quantity of consumables based on demand generates reprocessed inventory, thus damaging the fabric. Therefore, the proposed model was made through the Lean Six Sigma method to reduce waste and meet client requirements. The results were a decrease in returns by over 16.5% and an increase in productivity by 28.5%.
AB - Even though there is a high demand for clothing articles in the market, they do not meet quality standards. This can be appreciated after the clothes are washed and dried and the study revealed that over 20% of the items were returned each month. This occurs when the acquisition of raw materials is focused exclusively on the price. Thus, there are no requirements for compliance with any technical specifications that would enable the production process to be equipped with quality raw materials. Additionally, the absence of control over the quantity of consumables based on demand generates reprocessed inventory, thus damaging the fabric. Therefore, the proposed model was made through the Lean Six Sigma method to reduce waste and meet client requirements. The results were a decrease in returns by over 16.5% and an increase in productivity by 28.5%.
KW - 5S
KW - Clothing and manufacturing industry
KW - Just in time
KW - Lean Six Sigma
UR - https://www.scopus.com/pages/publications/85088230755
U2 - 10.1007/978-3-030-50791-6_60
DO - 10.1007/978-3-030-50791-6_60
M3 - Contribución a la conferencia
AN - SCOPUS:85088230755
SN - 9783030507909
T3 - Advances in Intelligent Systems and Computing
SP - 470
EP - 477
BT - Advances in Human Factors, Business Management and Leadership - Proceedings of the AHFE 2020 Virtual Conferences on Human Factors, Business Management and Society, and Human Factors in Management and Leadership
A2 - Kantola, Jussi Ilari
A2 - Nazir, Salman
A2 - Salminen, Vesa
PB - Springer
T2 - AHFE Virtual Conference on Human Factors, Business Management and Society, and the International Conference on Management and Leadership, 2020
Y2 - 16 July 2020 through 20 July 2020
ER -