Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects

Joel Heredia; Luis Quispe; Fernando Sotelo; Carlos Raymundo; Francisco Dominguez

doi:10.1007/978-3-030-27928-8_145

Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects

Joel Heredia, Luis Quispe, Fernando Sotelo, Carlos Raymundo, Francisco Dominguez

Faculty of Engineering

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

This article describes the application of an information collection, monitoring, handling, and dissemination model which may provide objectivity to the results obtained by social organizations. Through Process Management, a model has been designed to reduce these identified gaps, which lead to the de-financing of sector’s operations. By applying Digital Marketing Strategies, 74% more editable evidence has been collected as per the mission of the organization, in addition to contacting more volunteers, begin negotiations with three financial entities and increase the level of maturity of the Movimiento Peruanos sin Agua NGO.

Original language	English
Title of host publication	Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design
Subtitle of host publication	Future Trends and Applications, IHSED 2019
Editors	Tareq Ahram, Waldemar Karwowski, Stefan Pickl, Redha Taiar
Publisher	Springer Verlag
Pages	969-974
Number of pages	6
ISBN (Print)	9783030279271
DOIs	https://doi.org/10.1007/978-3-030-27928-8_145
State	Published - 2020
Event	2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019 - Munich, Germany Duration: 16 Sep 2019 → 18 Sep 2019

Publication series

Name	Advances in Intelligent Systems and Computing
Volume	1026
ISSN (Print)	2194-5357
ISSN (Electronic)	2194-5365

Conference

Conference	2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019
Country/Territory	Germany
City	Munich
Period	16/09/19 → 18/09/19

Keywords

NGO sustainability
Project reliability
Social marketing
Third sector management

Access to Document

10.1007/978-3-030-27928-8_145

Cite this

Heredia, J., Quispe, L., Sotelo, F., Raymundo, C., & Dominguez, F. (2020). Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects. In T. Ahram, W. Karwowski, S. Pickl, & R. Taiar (Eds.), Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019 (pp. 969-974). (Advances in Intelligent Systems and Computing; Vol. 1026). Springer Verlag. https://doi.org/10.1007/978-3-030-27928-8_145

Heredia, Joel ; Quispe, Luis ; Sotelo, Fernando et al. / Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects. Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. editor / Tareq Ahram ; Waldemar Karwowski ; Stefan Pickl ; Redha Taiar. Springer Verlag, 2020. pp. 969-974 (Advances in Intelligent Systems and Computing).

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author = "Joel Heredia and Luis Quispe and Fernando Sotelo and Carlos Raymundo and Francisco Dominguez",

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Heredia, J, Quispe, L, Sotelo, F , Raymundo, C & Dominguez, F 2020, Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects. in T Ahram, W Karwowski, S Pickl & R Taiar (eds), Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. Advances in Intelligent Systems and Computing, vol. 1026, Springer Verlag, pp. 969-974, 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019, Munich, Germany, 16/09/19. https://doi.org/10.1007/978-3-030-27928-8_145

Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects. / Heredia, Joel; Quispe, Luis; Sotelo, Fernando et al.
Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. ed. / Tareq Ahram; Waldemar Karwowski; Stefan Pickl; Redha Taiar. Springer Verlag, 2020. p. 969-974 (Advances in Intelligent Systems and Computing; Vol. 1026).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

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AU - Heredia, Joel

AU - Quispe, Luis

AU - Sotelo, Fernando

AU - Raymundo, Carlos

AU - Dominguez, Francisco

N1 - Publisher Copyright: © Springer Nature Switzerland AG 2020.

PY - 2020

Y1 - 2020

N2 - This article describes the application of an information collection, monitoring, handling, and dissemination model which may provide objectivity to the results obtained by social organizations. Through Process Management, a model has been designed to reduce these identified gaps, which lead to the de-financing of sector’s operations. By applying Digital Marketing Strategies, 74% more editable evidence has been collected as per the mission of the organization, in addition to contacting more volunteers, begin negotiations with three financial entities and increase the level of maturity of the Movimiento Peruanos sin Agua NGO.

AB - This article describes the application of an information collection, monitoring, handling, and dissemination model which may provide objectivity to the results obtained by social organizations. Through Process Management, a model has been designed to reduce these identified gaps, which lead to the de-financing of sector’s operations. By applying Digital Marketing Strategies, 74% more editable evidence has been collected as per the mission of the organization, in addition to contacting more volunteers, begin negotiations with three financial entities and increase the level of maturity of the Movimiento Peruanos sin Agua NGO.

KW - NGO sustainability

KW - Project reliability

KW - Social marketing

KW - Third sector management

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SN - 9783030279271

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BT - Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design

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A2 - Karwowski, Waldemar

A2 - Pickl, Stefan

A2 - Taiar, Redha

PB - Springer Verlag

T2 - 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019

Y2 - 16 September 2019 through 18 September 2019

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Heredia J, Quispe L, Sotelo F , Raymundo C, Dominguez F. Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects. In Ahram T, Karwowski W, Pickl S, Taiar R, editors, Human Systems Engineering and Design II - Proceedings of the 2nd International Conference on Human Systems Engineering and Design: Future Trends and Applications, IHSED 2019. Springer Verlag. 2020. p. 969-974. (Advances in Intelligent Systems and Computing). doi: 10.1007/978-3-030-27928-8_145

Results-Based Process Management Model Applied to NGOs to Promote Sustainability and Reliability in Social Projects

Abstract

Publication series

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Keywords

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