System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru

Gianpaul Custodio-Chavarria; Ricardo Paz Soldan-Araujo; Daniel Burga-Durango

doi:10.1109/CONIITI57704.2022.9953670

System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru

Gianpaul Custodio-Chavarria
, Ricardo Paz Soldan-Araujo
, Daniel Burga-Durango

Universidad Peruana De

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

Abstract

Poor hospital care in Peru is responsible for the constant dissatisfaction and time delays in care in a large number of patients who go to public hospitals. In this work, the development of a system was carried out to optimize the process of medical consultations using QR codes in the Hospitals of Peru that would allow the reduction of time in care and the increase in patient satisfaction. The implementation of the proposed system was supported by a new medical care process diagram, as well as the development of a mobile application for scheduling and managing appointments, complemented by the use of QR codes to display information. The validation process was carried out among a selected group of patients, determining that the time spent in medical attention decreased compared to that of a current medical appointment, in the same sense, satisfaction was increased.

Original language	English
Title of host publication	2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings
Editors	Victor Manuel Fontalvo Morales
Publisher	Institute of Electrical and Electronics Engineers Inc.
ISBN (Electronic)	9781665465250
DOIs	https://doi.org/10.1109/CONIITI57704.2022.9953670
State	Published - 2022
Externally published	Yes
Event	2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Bogota, Colombia Duration: 5 Oct 2022 → 7 Oct 2022

Publication series

Name	2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings

Conference

Conference	2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022
Country/Territory	Colombia
City	Bogota
Period	5/10/22 → 7/10/22

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 11 Sustainable Cities and Communities

Keywords

Healthcare in Perú
QR Code Medical Appointment Tag
QR-code based Hospital System

Access to Document

10.1109/CONIITI57704.2022.9953670

Cite this

Custodio-Chavarria, G., Soldan-Araujo, R. P., & Burga-Durango, D. (2022). System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru. In V. M. F. Morales (Ed.), 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings (2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings). Institute of Electrical and Electronics Engineers Inc.. https://doi.org/10.1109/CONIITI57704.2022.9953670

Custodio-Chavarria, Gianpaul ; Soldan-Araujo, Ricardo Paz ; Burga-Durango, Daniel. / System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru. 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings. editor / Victor Manuel Fontalvo Morales. Institute of Electrical and Electronics Engineers Inc., 2022. (2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings).

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title = "System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru",

abstract = "Poor hospital care in Peru is responsible for the constant dissatisfaction and time delays in care in a large number of patients who go to public hospitals. In this work, the development of a system was carried out to optimize the process of medical consultations using QR codes in the Hospitals of Peru that would allow the reduction of time in care and the increase in patient satisfaction. The implementation of the proposed system was supported by a new medical care process diagram, as well as the development of a mobile application for scheduling and managing appointments, complemented by the use of QR codes to display information. The validation process was carried out among a selected group of patients, determining that the time spent in medical attention decreased compared to that of a current medical appointment, in the same sense, satisfaction was increased.",

keywords = "Healthcare in Per{\'u}, QR Code Medical Appointment Tag, QR-code based Hospital System",

author = "Gianpaul Custodio-Chavarria and Soldan-Araujo, \{Ricardo Paz\} and Daniel Burga-Durango",

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year = "2022",

doi = "10.1109/CONIITI57704.2022.9953670",

language = "Ingl{\'e}s",

series = "2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings",

publisher = "Institute of Electrical and Electronics Engineers Inc.",

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Custodio-Chavarria, G, Soldan-Araujo, RP & Burga-Durango, D 2022, System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru. in VMF Morales (ed.), 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings. 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings, Institute of Electrical and Electronics Engineers Inc., 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022, Bogota, Colombia, 5/10/22. https://doi.org/10.1109/CONIITI57704.2022.9953670

System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru. / Custodio-Chavarria, Gianpaul; Soldan-Araujo, Ricardo Paz; Burga-Durango, Daniel.
2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings. ed. / Victor Manuel Fontalvo Morales. Institute of Electrical and Electronics Engineers Inc., 2022. (2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › peer-review

TY - GEN

T1 - System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru

AU - Custodio-Chavarria, Gianpaul

AU - Soldan-Araujo, Ricardo Paz

AU - Burga-Durango, Daniel

PY - 2022

Y1 - 2022

N2 - Poor hospital care in Peru is responsible for the constant dissatisfaction and time delays in care in a large number of patients who go to public hospitals. In this work, the development of a system was carried out to optimize the process of medical consultations using QR codes in the Hospitals of Peru that would allow the reduction of time in care and the increase in patient satisfaction. The implementation of the proposed system was supported by a new medical care process diagram, as well as the development of a mobile application for scheduling and managing appointments, complemented by the use of QR codes to display information. The validation process was carried out among a selected group of patients, determining that the time spent in medical attention decreased compared to that of a current medical appointment, in the same sense, satisfaction was increased.

AB - Poor hospital care in Peru is responsible for the constant dissatisfaction and time delays in care in a large number of patients who go to public hospitals. In this work, the development of a system was carried out to optimize the process of medical consultations using QR codes in the Hospitals of Peru that would allow the reduction of time in care and the increase in patient satisfaction. The implementation of the proposed system was supported by a new medical care process diagram, as well as the development of a mobile application for scheduling and managing appointments, complemented by the use of QR codes to display information. The validation process was carried out among a selected group of patients, determining that the time spent in medical attention decreased compared to that of a current medical appointment, in the same sense, satisfaction was increased.

KW - Healthcare in Perú

KW - QR Code Medical Appointment Tag

KW - QR-code based Hospital System

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M3 - Contribución a la conferencia

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T3 - 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings

BT - 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings

A2 - Morales, Victor Manuel Fontalvo

PB - Institute of Electrical and Electronics Engineers Inc.

T2 - 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022

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ER -

Custodio-Chavarria G, Soldan-Araujo RP, Burga-Durango D. System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru. In Morales VMF, editor, 2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings. Institute of Electrical and Electronics Engineers Inc. 2022. (2022 Congreso Internacional de Innovacion y Tendencias en Ingenieria, CONIITI 2022 - Conference Proceedings). doi: 10.1109/CONIITI57704.2022.9953670

System to Optimize the Process of Medical Consultations Using QR Codes in the Hospitals of Peru

Abstract

Publication series

Conference

UN SDGs

Keywords

Access to Document

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