@inproceedings{7591530fbe1145a59f7168969815ac64,
title = "A Digital Strategy for SMEs in the Retail Business that Allows the Increase of Sales",
abstract = "This document shows the benefits of implementing a digital strategy for SMEs that is aimed at increasing sales. The proposed strategy is based on the analysis of the needs of the company and the alignment of its business objectives with social media objectives. The main objectives of the de-signed digital strategy are the attraction of potential customers and, subsequently, the increase of online sales.",
keywords = "Analytics, Digital strategy, Metrics, ROI, Social Media, Web 2.0",
author = "\{Huayllas Iriarte\}, \{Alesandro Anthony\} and \{Reinaltt Higa\}, \{Betsy Andrea\} and Padilla, \{Alfredo Barrientos\} and Riega, \{Rosario Villalta\}",
note = "Publisher Copyright: {\textcopyright} 2019, Springer Nature Switzerland AG.; World Conference on Information Systems and Technologies, WorldCIST 2019 ; Conference date: 16-04-2019 Through 19-04-2019",
year = "2019",
doi = "10.1007/978-3-030-16181-1\_12",
language = "Ingl{\'e}s",
isbn = "9783030161804",
series = "Advances in Intelligent Systems and Computing",
publisher = "Springer Verlag",
pages = "122--131",
editor = "Reis, \{Lu{\'i}s Paulo\} and {\'A}lvaro Rocha and Sandra Costanzo and Hojjat Adeli",
booktitle = "New Knowledge in Information Systems and Technologies - Volume 1",
}