Breaking the Stream: The Impact of Intrusive Ads on Twitch Viewer Experience and Channel Loyalty Among Peruvian Youth

Mayra Guerrero, Francisco Arbaiza, Lucía Caro-Castaño

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

Resumen

This study examines the perception of Peruvian viewers, between 18 and 25 years old, about intrusive advertising in live broadcasts of the popular streaming site, Twitch. Using a qualitative approach, we analyzed reactions and opinions to embedded advertising segments, commonly referred to in the platform’s jargon as “rolls”. This term refers to ads that interrupt regular broadcasts, and it is crucial to understand their impact on the viewer’s experience. The results indicate a clear trend of dislike towards the intrusiveness of these ads, which manifests itself in a decrease in satisfaction during the viewing of the broadcasts. It is discussed how this adverse perception could negatively influence viewer loyalty towards certain streamers’ channels, suggesting a significant challenge for marketers and content creators in balancing monetization and audience retention. The findings highlight the need for more subtle and better integrated advertising strategies that do not compromise the quality of the user experience.

Idioma originalInglés
Título de la publicación alojadaCommunication and Applied Technologies - Proceedings of ICOMTA 2024
EditoresDaniel Barredo Ibáñez, Eliana Gallardo-Echenique, Hotniar Siringoringo, Nieves Lagares Diez
EditorialSpringer Science and Business Media Deutschland GmbH
Páginas209-220
Número de páginas12
ISBN (versión impresa)9789819604258
DOI
EstadoPublicada - 2025
EventoInternational Conference on Communication and Applied Technologies, ICOMTA 2024 - Lima, Perú
Duración: 4 set. 20246 set. 2024

Serie de la publicación

NombreSmart Innovation, Systems and Technologies
Volumen427 SIST
ISSN (versión impresa)2190-3018
ISSN (versión digital)2190-3026

Conferencia

ConferenciaInternational Conference on Communication and Applied Technologies, ICOMTA 2024
País/TerritorioPerú
CiudadLima
Período4/09/246/09/24

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