Inventory planning and management model to increase the level of service in a telecommunications product distribution company

Telecommunications product distribution companies have begun to have a low level of service with their clients due to lack of stock and lost sales, these represent 54.13% of the total problems that distributors have. Invento-ry control plays an important role, since it gives us, in advance, generate an order and the quantity of the product. The objective is to increase the service level of a distribution company, which has the same problems mentioned ini-tially, therefore, inventory management and planning will be implemented focusing on the ABC multicriteria, Forecast in relation to the level of service and EOQ with variable demand to minimize unfinished and / or rejected sales and reduce excess inventory. The research study wants a service level scope of 86.72% by 2019 and 98.31% by 2020.