TY - GEN
T1 - Lean Agile Model to Improve the Service Level in Pharmaceutical Company
T2 - 8th International Conference on Industrial and Business Engineering, ICIBE 2022
AU - Gamarra, Kiara
AU - Gutierrez, Jorge
AU - Ramos, Edgar
N1 - Publisher Copyright:
© 2022 ACM.
PY - 2022/9/27
Y1 - 2022/9/27
N2 - The service level is a critical factor that affects pharmaceutical enterprises because its focuses on taking care of people's lives. An important factor is fulfilling orders on time to customers (doctors and patients), which requires the availability of products and the highest service level in the health system. The proposal of this study is based on developing a model that integrates supply chain processes at operational level to improve the service level. The model is carried out with the integration of Lean and Agile methodologies that seek to streamline and make the supply chain processes more flexible to fulfill orders. This study was simulated using Arena software, who helps to quantify the operational processes and improvement in the supply chain performance. Lean Agile model achieves the service level required for the industry, as well as improves the performance of the supply chain in the company.
AB - The service level is a critical factor that affects pharmaceutical enterprises because its focuses on taking care of people's lives. An important factor is fulfilling orders on time to customers (doctors and patients), which requires the availability of products and the highest service level in the health system. The proposal of this study is based on developing a model that integrates supply chain processes at operational level to improve the service level. The model is carried out with the integration of Lean and Agile methodologies that seek to streamline and make the supply chain processes more flexible to fulfill orders. This study was simulated using Arena software, who helps to quantify the operational processes and improvement in the supply chain performance. Lean Agile model achieves the service level required for the industry, as well as improves the performance of the supply chain in the company.
KW - JIT Purchasing
KW - Leagile
KW - Order Fulfillment
KW - Process Standardization
KW - Work Standardization
UR - https://www.scopus.com/pages/publications/85147434547
U2 - 10.1145/3568834.3568882
DO - 10.1145/3568834.3568882
M3 - Contribución a la conferencia
AN - SCOPUS:85147434547
T3 - ACM International Conference Proceeding Series
SP - 231
EP - 235
BT - 2022 8th International Conference on Industrial and Business Engineering, ICIBE 2022
PB - Association for Computing Machinery
Y2 - 27 September 2022 through 29 September 2022
ER -