Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

Teresa Conislla-Murquia; Anait Saico-Sulla; Claudia León-Chavarri; Jose Maria Alvarez; Carlos Raymundo-Ibañez

doi:10.1145/3364335.3364381

Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

Teresa Conislla-Murquia, Anait Saico-Sulla, Claudia León-Chavarri, Jose Maria Alvarez, Carlos Raymundo-Ibañez

Facultad de Ingeniería

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

3 Citas (Scopus)

Resumen

Nowadays, retailers in the trade industry are focused on meeting customers’ needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.

Idioma original	Inglés
Título de la publicación alojada	2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019
Editorial	Association for Computing Machinery
Páginas	13-17
Número de páginas	5
ISBN (versión digital)	9781450376532
DOI	https://doi.org/10.1145/3364335.3364381
Estado	Publicada - 27 set. 2019
Evento	5th International Conference on Industrial and Business Engineering, ICIBE 2019 - Hong Kong, Hong Kong Duración: 27 set. 2019 → 29 set. 2019

Serie de la publicación

Nombre	ACM International Conference Proceeding Series

Conferencia

Conferencia	5th International Conference on Industrial and Business Engineering, ICIBE 2019
País/Territorio	Hong Kong
Ciudad	Hong Kong
Período	27/09/19 → 29/09/19

ODS de las Naciones Unidas

Este resultado contribuye a los siguientes Objetivos de Desarrollo Sostenible

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10.1145/3364335.3364381

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Conislla-Murquia, T., Saico-Sulla, A., León-Chavarri, C., Alvarez, J. M., & Raymundo-Ibañez, C. (2019). Lean healthcare model for increasing the availability of products in pharmaceutical SMEs. En 2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019 (pp. 13-17). (ACM International Conference Proceeding Series). Association for Computing Machinery. https://doi.org/10.1145/3364335.3364381

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title = "Lean healthcare model for increasing the availability of products in pharmaceutical SMEs",

abstract = "Nowadays, retailers in the trade industry are focused on meeting customers{\textquoteright} needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82\% to 89.5\%.",

keywords = "Lean Healthcare, Pharmaceutical MSBs, Purchase Policies, Stock Availability, Supply Management Models",

author = "Teresa Conislla-Murquia and Anait Saico-Sulla and Claudia Le{\'o}n-Chavarri and Alvarez, \{Jose Maria\} and Carlos Raymundo-Iba{\~n}ez",

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Conislla-Murquia, T, Saico-Sulla, A, León-Chavarri, C, Alvarez, JM & Raymundo-Ibañez, C 2019, Lean healthcare model for increasing the availability of products in pharmaceutical SMEs. En 2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019. ACM International Conference Proceeding Series, Association for Computing Machinery, pp. 13-17, 5th International Conference on Industrial and Business Engineering, ICIBE 2019, Hong Kong, Hong Kong, 27/09/19. https://doi.org/10.1145/3364335.3364381

Lean healthcare model for increasing the availability of products in pharmaceutical SMEs. / Conislla-Murquia, Teresa; Saico-Sulla, Anait; León-Chavarri, Claudia et al.
2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019. Association for Computing Machinery, 2019. p. 13-17 (ACM International Conference Proceeding Series).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

TY - GEN

T1 - Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

AU - Conislla-Murquia, Teresa

AU - Saico-Sulla, Anait

AU - León-Chavarri, Claudia

AU - Alvarez, Jose Maria

AU - Raymundo-Ibañez, Carlos

PY - 2019/9/27

Y1 - 2019/9/27

N2 - Nowadays, retailers in the trade industry are focused on meeting customers’ needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.

AB - Nowadays, retailers in the trade industry are focused on meeting customers’ needs, as their priority is to make as many sales per day as possible. Stockouts lead to unattended sales, which mean loss of income. This endangers the place of the MSBs in the industry. This paper aims to prove that proposing a supply management model will reduce the number of lost sales due to stockouts. For this study, we analyzed three key processes (purchasing, storage and distribution), where we identified problems such as incomplete shipments and unfulfilled POs and replacement requests. To prove the viability of our proposal, a pilot was carried out in a pharmacy that has five dispensing premises and a central warehouse, which improved its stock availability from 82% to 89.5%.

KW - Lean Healthcare

KW - Pharmaceutical MSBs

KW - Purchase Policies

KW - Stock Availability

KW - Supply Management Models

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Conislla-Murquia T, Saico-Sulla A, León-Chavarri C, Alvarez JM, Raymundo-Ibañez C. Lean healthcare model for increasing the availability of products in pharmaceutical SMEs. En 2019 the 5th International Conference on Industrial and Business Engineering, ICIBE 2019. Association for Computing Machinery. 2019. p. 13-17. (ACM International Conference Proceeding Series). doi: 10.1145/3364335.3364381

Lean healthcare model for increasing the availability of products in pharmaceutical SMEs

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