Lean Service-inventory Management Integrated Model to Improve the Service Level in a Metalworking Company

F. G. Alfaro, D. V. Jacinto, A. E. Flores, J. C. Alvarez, A. Trianni

Producción científica: Capítulo del libro/informe/acta de congresoContribución a la conferenciarevisión exhaustiva

2 Citas (Scopus)

Resumen

The importance of the metalworking sector in Peru is reflected in the high demand for machinery, equipment and structures in various economic sectors such as industry, construction, mining, transportation, among others. This makes it a generator of large productive links and employment. Today, the struggle to follow a quality standard that guarantees the production of these goods persists, as well as the effort to improve the customer's perception of the service offered. This study proposes an integrated model to increase the service level of a metalworking company through the use of Lean Service and Inventory Management tools. The results show a 10.13% increase in the service level, thanks to the implementation of engineering concepts such as 5s, Kaizen and Inventory Management.

Idioma originalInglés
Título de la publicación alojadaIEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022
EditorialIEEE Computer Society
Páginas1551-1555
Número de páginas5
ISBN (versión digital)9781665486873
DOI
EstadoPublicada - 2022
Evento2022 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022 - Kuala Lumpur, Malasia
Duración: 7 dic. 202210 dic. 2022

Serie de la publicación

NombreIEEE International Conference on Industrial Engineering and Engineering Management
Volumen2022-December
ISSN (versión impresa)2157-3611
ISSN (versión digital)2157-362X

Conferencia

Conferencia2022 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2022
País/TerritorioMalasia
CiudadKuala Lumpur
Período7/12/2210/12/22

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