Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector

Keisy Camacho-Obregon; Angiely Hancco-Contreras; Ernesto Altamirano-Flores; Heyul Chavez

doi:10.1007/978-3-032-11791-5_44

Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector

Keisy Camacho-Obregon
, Angiely Hancco-Contreras
, Ernesto Altamirano-Flores
, Heyul Chavez

Universidad Peruana de Ciencias Aplicadas

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

Resumen

In Peru, the commerce sector grew by 3.01% in 2023, reflecting strong competitiveness. The studied company, which sells electrical products, aims to boost its percentage of complete orders—currently at 74.70% and below the 93.40% benchmark in Colombia—while improving customer service. To achieve this, the article proposes an improvement model using 5S to reduce demand forecasting to lower the 26.97% forecast error, cycle counting to address a 21.28% inventory inaccuracy, and AHP to enhance supplier evaluation and exceed the current 95% compliance rate.

Idioma original	Inglés
Título de la publicación alojada	Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025
Editores	Hideaki Tsukamoto
Editorial	Springer Science and Business Media B.V.
Páginas	472-481
Número de páginas	10
ISBN (versión impresa)	9783032117908
DOI	https://doi.org/10.1007/978-3-032-11791-5_44
Estado	Publicada - 2026
Evento	8th International Conference on Mechanical Manufacturing and Industrial Engineering, MMIE 2025 - Tokyo, Japón Duración: 26 ago. 2025 → 29 ago. 2025

Serie de la publicación

Nombre	Mechanisms and Machine Science
Volumen	196
ISSN (versión impresa)	2211-0984
ISSN (versión digital)	2211-0992

Conferencia

Conferencia	8th International Conference on Mechanical Manufacturing and Industrial Engineering, MMIE 2025
País/Territorio	Japón
Ciudad	Tokyo
Período	26/08/25 → 29/08/25

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10.1007/978-3-032-11791-5_44

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Camacho-Obregon, K., Hancco-Contreras, A., Altamirano-Flores, E., & Chavez, H. (2026). Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. En H. Tsukamoto (Ed.), Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025 (pp. 472-481). (Mechanisms and Machine Science; Vol. 196). Springer Science and Business Media B.V.. https://doi.org/10.1007/978-3-032-11791-5_44

Camacho-Obregon, Keisy ; Hancco-Contreras, Angiely ; Altamirano-Flores, Ernesto et al. / Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025. editor / Hideaki Tsukamoto. Springer Science and Business Media B.V., 2026. pp. 472-481 (Mechanisms and Machine Science).

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title = "Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector",

abstract = "In Peru, the commerce sector grew by 3.01\% in 2023, reflecting strong competitiveness. The studied company, which sells electrical products, aims to boost its percentage of complete orders—currently at 74.70\% and below the 93.40\% benchmark in Colombia—while improving customer service. To achieve this, the article proposes an improvement model using 5S to reduce demand forecasting to lower the 26.97\% forecast error, cycle counting to address a 21.28\% inventory inaccuracy, and AHP to enhance supplier evaluation and exceed the current 95\% compliance rate.",

keywords = "5S methodology, AHP, Complete orders, cycle counting, demand forecasting",

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Camacho-Obregon, K, Hancco-Contreras, A, Altamirano-Flores, E & Chavez, H 2026, Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. En H Tsukamoto (ed.), Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025. Mechanisms and Machine Science, vol. 196, Springer Science and Business Media B.V., pp. 472-481, 8th International Conference on Mechanical Manufacturing and Industrial Engineering, MMIE 2025, Tokyo, Japón, 26/08/25. https://doi.org/10.1007/978-3-032-11791-5_44

Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. / Camacho-Obregon, Keisy; Hancco-Contreras, Angiely; Altamirano-Flores, Ernesto et al.
Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025. ed. / Hideaki Tsukamoto. Springer Science and Business Media B.V., 2026. p. 472-481 (Mechanisms and Machine Science; Vol. 196).

Producción científica: Capítulo del libro/informe/acta de congreso › Contribución a la conferencia › revisión exhaustiva

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AB - In Peru, the commerce sector grew by 3.01% in 2023, reflecting strong competitiveness. The studied company, which sells electrical products, aims to boost its percentage of complete orders—currently at 74.70% and below the 93.40% benchmark in Colombia—while improving customer service. To achieve this, the article proposes an improvement model using 5S to reduce demand forecasting to lower the 26.97% forecast error, cycle counting to address a 21.28% inventory inaccuracy, and AHP to enhance supplier evaluation and exceed the current 95% compliance rate.

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Camacho-Obregon K, Hancco-Contreras A, Altamirano-Flores E , Chavez H. Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector. En Tsukamoto H, editor, Advances in Sustainable Mechanical Manufacturing - Selected Contributions from MMIE 2025. Springer Science and Business Media B.V. 2026. p. 472-481. (Mechanisms and Machine Science). doi: 10.1007/978-3-032-11791-5_44

Pilot Implementation of Exponential Smoothing, Cycle Counting and 5S to Increase the Percentage of Complete Orders in a Company of the Commerce Sector

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